Privacy

Created on 5 February, 2024 • 359 views • 3 minutes read

Privacy Policy

Effective Date: 05.02.2024

This Privacy Policy governs the manner in which Frontrunner Software Solutions (cognizey) ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the cognizey.com website (the "Website"). This Privacy Policy applies to the Website and all products and services offered by us.

  1. Personal Identification Information: We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Website, register on the Website, place an order, subscribe to our newsletter, fill out a form, respond to a survey, or engage in other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and payment information. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Website-related activities.
  2. Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized, and other similar information.
  3. Web Browser Cookies: Our Website may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
  4. How We Use Collected Information: We may collect and use Users' personal identification information for the following purposes:To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.To improve our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from Users.To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  5. To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.
  6. To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
  7. To improve our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from Users.
  8. To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  9. To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  10. How We Protect Your Information: We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
  11. Sharing Your Personal Information: We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.